Warranty
We design Nook to meet a strict standard of quality and durability. For this reason, we offer a limited warranty against defects in materials and workmanship on all main parts in the Nook collection. See this document for full terms of the limited warranty.
For questions about your warranty or issues submitting a warranty registration, give us a call or send us an email.
Register Your Nook
Air
The limited warranty for the NOOK remains in force for one (1) year and is valid from the date of purchase.
The limited warranty covers defects in material and workmanship on all main parts in the NOOK, from the date of purchase.
NOOK will examine the product and decide, at its sole discretion, if it is covered under this limited warranty. If considered covered, NOOK through its own service operations, will then, at its sole discretion, either repair the defective product or replace it with the same or a comparable product.
If it is covered by this limited warranty, NOOK will pay the costs of repairs, spare parts, labor and travel for repair staff, that NOOK incurs, provided that the product is accessible for repair without special expenditure.
This does not apply to any repair work not authorized by NOOK. Replaced parts become the property of NOOK.
If the item is no longer sold by NOOK, NOOK will provide an appropriate replacement. It is NOOK that determines, at its sole discretion, what constitutes an appropriate replacement.
Huddle, Solo, Shelter
The limited warranty for the NOOK remains in force for one (1) year and is valid from the date of purchase.
The limited warranty covers defects in material and workmanship on all main parts in the NOOK, from the date of purchase.
NOOK will examine the product and decide, at its sole discretion, if it is covered under this limited warranty. If considered covered, NOOK through its own service operations, will then, at its sole discretion, either repair the defective product or replace it with the same or a comparable product.
If it is covered by this limited warranty, NOOK will pay the costs of repairs, spare parts, labor and travel for repair staff, that NOOK incurs, provided that the product is accessible for repair without special expenditure.
This does not apply to any repair work not authorized by NOOK. Replaced parts become the property of NOOK.
If the item is no longer sold by NOOK, NOOK will provide an appropriate replacement. It is NOOK that determines, at its sole discretion, what constitutes an appropriate replacement.